Privacy policy
Privacy Policy
Last updated: 17 December 2025
This Privacy Policy describes how Aelora collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Aelora.store or otherwise communicate with us aelorashop@outlook.de.
1. Personal Information We Collect
Information You Provide
When you use our Services, we may collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by third-party payment providers)
- Order history
- Account information (if you create an account)
Information Automatically Collected
We automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Device information
- Pages viewed, time spent, and referring URLs
- Cookies and similar tracking technologies
2. How We Use Your Personal Information
We use your personal information to:
- Process and fulfill orders
- Communicate with you about orders, accounts, or customer support
- Improve and optimize our store and services
- Prevent fraud and ensure security
- Send marketing communications (only if you opt in)
- Comply with legal obligations
3. Cookies
We use cookies and similar technologies to operate and improve our store. Cookies help us remember preferences, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.
4. Sharing Personal Information
We may share your personal information with trusted third parties, including:
- Shopify, which powers our online store
- Payment processors (e.g., Shopify Payments, PayPal, Stripe)
- Shipping and fulfillment partners
- Analytics and marketing services (e.g., Google Analytics, Meta Ads)
We only share information necessary to perform these services and require partners to protect your data.
5. Shopify
Our store is hosted on Shopify Inc. Shopify provides the e-commerce platform that allows us to sell products and services to you. Your data is stored through Shopify’s secure data storage, databases, and applications.
You can read Shopify’s Privacy Policy here:
https://www.shopify.com/legal/privacy
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Withdraw consent where applicable
To exercise your rights, contact us using the information below.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Children’s Privacy
Our Services are not intended for individuals under the age of 13 (or 16 where applicable). We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Email: aelorashop.outlook.de
Business name: Aelora