Accessibility policy


Accessibility Policy


Last Updated: 17 December 2025


At Aelora, we are committed to ensuring digital accessibility for all customers, including people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to ensure our website is inclusive and easy to use.


Our Commitment to Accessibility

 

We strive to make our website accessible and usable in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which outline best practices for making web content more accessible to people with disabilities.

Our efforts include, but are not limited to:

  • Providing clear navigation and consistent layout
  • Using readable fonts and sufficient color contrast
  • Supporting keyboard navigation
  • Including alternative text for images where possible
  • Ensuring forms and interactive elements are accessible
  • Maintaining compatibility with common screen readers and assistive technologies


 

Ongoing Improvements

 

Accessibility is an ongoing effort. We regularly review our website to identify and fix accessibility barriers and work with our platform and third-party partners to improve accessibility whenever possible.

While we aim to make all pages and content fully accessible, some third-party content or integrations may not yet fully meet accessibility standards.


Need Assistance?

 

If you experience any difficulty accessing any part of our website or need assistance placing an order, we are happy to help.

Please contact us using one of the methods below:

  • Email: aelorashop@outlook.de

 

When contacting us, please include:

  • The page or feature you were trying to access
  • A brief description of the issue
  • The assistive technology or browser you were using (if applicable)

We take accessibility feedback seriously and will do our best to respond promptly and address concerns.

 

Policy Updates

This Accessibility Policy may be updated from time to time to reflect improvements or changes to accessibility standards. Please review this page periodically for updates.